# Messages and email

> Every email in and out of a bid, a composer with mail merge and AI drafts, and the company bids address that sends and receives.

Source: https://automatedconstruction.io/tidy/docs/features/messages
Section: Features

Each bid's **Messages** tab is its email history: every email in and out for that job. Emails you send from Tidy go out from your company's bids address and are saved here automatically.

## What lands here

- The invite you forwarded.
- Client replies on the bid's email thread. These also raise a [notification](https://automatedconstruction.io/tidy/docs/features/notifications).
- Replies a teammate sends from their own email on that thread.
- Everything sent from Tidy: messages, quote requests, RFIs, submissions, follow-ups and declines.

Click a message to read it. **Reply** keeps the reply in the client's thread.

## Write a message

1. On the bid's **Messages** tab, click **New Message**.
2. Add recipients, or click **Add Client** to add the bid's clients.
3. Turn on **Broadcast** to send each client their own personalized copy. Nobody sees the others.
4. Type a subject and message. Type `{{` to insert a variable such as the client name, first name, project name or your name.
5. Attach files if needed. Click **Generate follow-up with AI** for a draft.
6. Click **Preview**, check each email, then **Send Message**.

Your email signature (set in **Settings**) is added to the end.

## The bids address

Tidy sends and receives through one company mailbox. On the shared platform it is `bids@tidy.automatedconstruction.io`. There is no per-person Gmail or Outlook connection, so email from Tidy never comes from your own address.

## Limits

| Limit | Amount |
| --- | --- |
| Recipients per send | 25 |
| Recipients per person per 24 hours | 100 |
| Recipients per company per 24 hours | 300 |
| New companies (first 7 days) | 25 per person, 50 per company |

Each distinct To, CC and BCC address counts. Over the limit, Tidy tells you when you can send again. Attachments over 20 MB may not be delivered.

## What the agent can do

The agent can open a pre-filled follow-up, submission or decline email for you to send, and add team comments. It cannot send email or read a bid's message history.

## Not available yet

No search, labels or unread markers in Messages, no shared inbox across all bids, and no open or read tracking.

## Related

- [Follow-ups and declines](https://automatedconstruction.io/tidy/docs/features/follow-ups)
- [Bid submission](https://automatedconstruction.io/tidy/docs/features/bid-submission)